This Privacy Policy describes how TheContactLens.net (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (the “Site”) or use our services (collectively, the “Services”).
Our Story
TheContactLens.net was founded by a group of individuals who, like you, wear contact lenses and understand the challenges of finding the right fit, maintaining lens health, and keeping costs under control. We saw a need for a reliable online resource that offered not only a wide selection of contact lenses from trusted brands, but also valuable information and personalized support.
Information We Collect
We collect several types of information for various purposes to improve your experience on the Site and provide you with the Services.
- When you create an account or place an order on the Site, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and date of birth.
- We may also collect information about your activity on the Site, such as the pages you visit, the products you browse, and the searches you perform. This information is collected automatically through cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To fulfill your orders and provide you with the Services.
- To send you important information about your orders, including order confirmations, shipping updates, and receipts.
- To personalize your experience on the Site, such as recommending products you might be interested in.
- To improve the Site and our Services.
- To send you marketing communications, such as newsletters and promotional offers (you can opt-out of these communications at any time).
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Site and provide the Services. These service providers are bound by contractual obligations to keep your information confidential and secure.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have several choices regarding your information:
- You can access and update your information in your account profile.
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- You can control cookies by adjusting your web browser settings.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@thecontactlense.net